FORGOT YOUR DETAILS?

Multichannel Messaging Interfaces

Connect with customers over multiple channels using a single interface

Web Messaging Platform

Launched in 2016, the platform is the product of 10 years of research and development in messaging services. Send and receive messages, generate and download reports, using a single account directly from any web browser. Nothing to install - the application is available on any desktop PC, laptop or tablet.

Advantages of Web Messaging

- nothing to download or install
- any user with a web browser can use it
- create or upload reusable personalized lists
- multiple delivery options
- single or multiple recipients, instant or scheduled
- use customizable templates
- customizable reports and charts

Integrate all channels in a single application

- manage messaging and reports in one place
- deliver personalized messages using merge templates
- optimized sending and message queuing

Key Features

Contact Management

Create, edit, remove, import, and export contacts and organize them into lists. Lists and merge lists can be uploaded using CSV, XLS, XLSX files. View list sending progress and receive progress notifications.

Message Queuing

Send high volume of messages with a single request. Our service queues your messages and delivers them for you. Watch real time progress and get finished notifications.

Template Management

Create and edit an unlimited number of templates and merge templates. Merge templates may contain any number of keywords.

Privacy and security

All data transfer is encrypted using SSL. We enforce the strictest organizational security policies and coding guidelines. Third parties will never get access to your data without your permission.

Reliability

Our infrastructure uses bidirectional transactional database replication in order to preserve data integrity.

Receive and Reply Inbound Messages

View your incoming responses and messages. Multiple messages linked to the same recipient may be organized into conversations.

Detailed Reporting

Track the success of your campaigns and offers. Any message or organizational unit can be searched and identified by an unique ID. Reports can be exported as CSV, XLS or XLSX files.

Group Management

Organize users and entities by departments.

Media FIles Management

Upload and manage media files used as attachments in messages.

Delivery Notifications

Check the delivery status of your outgoing messages in real time

Scheduled Messaging Management

Create, edit, and cancel your scheduled messages.

Messaging APIs

Integrate your own software into our service, regardless of its technology. Any account allows the creation of an API key which then can be inserted into your software to start sending messages immediately.

Security policy

All data transfer is encrypted using SSL at each transfer stage
All data storage is password protected and secured behind firewalls
All passwords are hashed, salted and encrypted before being stored. No plain text authentication data is stored for any user account
All databases are on servers managed by Omnigram, and no third parties are used for maintenance or storage
Multiple backups of all application data are securely made daily to both on and offsite locations

Getting started

To start using APIs you need to login to the Web Messaging Portal with an administrator account and generate an API Key. The API Key can be viewed only once, is securely stored on the server and must be securely stored in the client consuming the API.

REST API

Authentication

In order to use the REST API you need to generate an API Key in the Web Messaging Portal. The API Key must be specified in the Authorization Header in the "Credentials" field after the HTTP authorization scheme:

GET `https://www.omnigram.com/api/send
Accept: application/json
Authorization: <type> <credentials>



The REST API allows sending outbound messages and querying for message statuses.

SMPP

The Short Message Peer-to-Peer (SMPP) is considered the industry standard protocol for delivering short message data (SMS) between Short Message Service Centers (SMSC) and/or External Short Messaging Entities (ESME).
The protocol is a level-7 TCP/IP protocol, which allows fast deliver of SMS messages.
Our service supports the standard SMPP v3.4 protocol.

SMPP Features

Allows synchronous connection to the server and instantly receiving message statuses
The SMPP protocol is TCP/IP based
High throughput (up to 200 msgs/second)

Having issues and looking for support?
Drop us a message and let us know, we’ll do our best to be helpful and get back as soon as possible.

Omnigram Headquarters

71-75 Shelton Street, Covent Garden
London, United Kingdom
WC2H 9JQ
info@omnigram.uk

Contact us

Leave a message
Help desk: support@omnigram.uk
Support team: +442071937426

Terms & Conditions
Privacy policy

© 2016 Omnigram.uk. All rights reserved.

TOP